When everything runs smoothly in the food industry, it is hardly noticeable. But behind every can of tomatoes and every supplier contact is a complex system that demands absolute precision. Quality management is usually invisible - but crucial. Florian Stadler guides companies through certifications such as the IFS Broker Standard, recognises risks early on and translates complex requirements into practicable solutions - he has also been advising Paul M. Müller for years. In this interview, he explains why certification is always a team effort, why QM goes far beyond a one-off audit - and how even small deviations can have a major impact.